contact info

Have other questions about camping in Moosehead? Contact our front desk by filling out the contact form below.

Address

Moose Creek RV Resort 58 East Road, Greenville, ME 04441

Office Hours

Mon to Fri: 8am – 5 pm Saturday: 8am – 8pm Sunday: 8am – 5pm

E-mail

info@moosecreekrvresort.com

phone

207-695-2425

Office hours: During the summer season the office is open from 8:00 am until 8:00 pm. In the off season, we can close earlier (please call to confirm updated office hours before your arrival). In the event that you are unable to arrive during our hours of operation, please make prior arrangements with our reservation department.

Contact Form

    GENERAL INFORMATION
    • Check in time is 2 pm and checkout time is 11 am.
    • The SPEED LIMIT throughout the ENTIRE resort is five (5) mph!
    • Children under 18 are to return to their campsite by 10:00 pm.
    • QUIET TIME: 11:00 pm to 8:00 am.
    • NO TENTS OR TENT TRAILERS ARE ALLOWED TO SET UP AFTER 9:00 PM without prior approval.
    • All fires out by 11:00 pm (fires are never to be left unattended!)
    • Wristbands are included with all overnight camping rates and paid daily admission fees. Children of registered campers and their guests that are under the age of 4 are FREE. All children older than 18 are considered an adult and extra persons fees will apply.
    • Out of state firewood (Maine State Law), pallet & outside Pine firewood is prohibited on all sites. Outside firewood collected on Moose Creek RV Resort property is prohibited on all sites.
    • Guests are not allowed to wash camping units or any other vehicles at their site. $50 fine for those who are caught.
    • No generators.
    • All outdoor games are prohibited after 9:00pm.
    • Please keep your site clean and leave it as you found it. All trash MUST be put in dumpsters as indicated on the site map. Recyclable beverage containers can be left at labeled receptacles throughout the resort as well as by the dumpster station.  We ask that garbage or food not be left in our fire pits.  A $25 clean up fee will be charged if the site is left unkept (pictures emailed).
    • Walking and biking through others campsites is prohibited. Please only use roadways and paths.
    • We offer High-Speed Wireless Internet throughout the Resort. Given the nature of this technology, some sites may have better service than others. Please see the office for additional options.
    • Please respect the privacy of our neighbors. You are welcome to enjoy the grounds within our property, but do not go beyond marked boundary points. If you do so, you will be asked to leave.
    • Pets are allowed at the resort in most cases, see pet section below.
    • Fireworks are prohibited on Resort Property.
    • Firearms, bow and arrows are to be kept in a secure location and are not to be discharged on resort property.
    • Smoking is not permitted in any Resort building or common area.
    • Moving from site to site is prohibited unless prior arrangements with Management have been made. Please respect the privacy of your neighbor and abutting landowners.
    RESERVATIONS & DEPOSITS
    • You must be 21 years of age or older to register for a site at Moose Creek RV Resort.
    • Check-in time is 2:00 pm, check-out time is 11:00 am for overnight sites. Checkout meaning exiting the site and leaving the campground.
    • We reserve the right to deny campsites to persons under the age of 21 in order to maintain the atmosphere of the resort.
    • All vehicles must display a valid car pass at all times in the resort.
    • Our site policy and base camping rates are for 2 adults and 2 children. Children are defined as unmarried dependents, who are under 18 years of age and reside with 1 of the adults. A maximum of 6 persons allowed overnight at one site. Extra-person fees apply.
    • 9% Maine State Lodging Tax will be applied to all stays.
    • Advanced reservations are suggested for the summer season and holidays. Payment in full is required at the time of reservation. Cancellations 14 days or more prior to arrival will receive a full refund, 8-14 days prior to arrival will be refunded 80% of the total deposit. Cancellations made 7 days or less from arrival will forfeit the deposit. There is a 3 night minimum during holidays and special events. No refunds for the on-line reservation booking fee.
    • A $35.00 fee will be assessed for a check returned due to insufficient funds.
    • No personal checks are accepted upon arrival.
    • Payment in full is required upon arrival
    CANCELLATIONS & REFUNDS

    We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.

    • Cancellations 14 days or more prior to arrival will receive a full refund less a $25.00 booking fee.
    • Cancellations 8-14 days prior to arrival will be refunded 80% of the total deposit.
    • Cancellations made 7 days or less from arrival will forfeit the deposit.
    • No refunds for the on-line reservation booking fee.
    • No refunds for early departures, for any reason.

    Change Policy:

    • Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
    • Reservation arrival or departure dates may not be changed inside the cancellation window.

    Payment Policy:

    • Payment is due in full at time of booking.
    • We gladly accept Visa, Mastercard, Discover, and American Express.
    • There is a 3 night minimum during holidays and special events.
    • Advanced reservations are suggested for the summer season and holidays.

    No Show Policy:

    • Reservations will be held until check-out time on the day following your scheduled arrival.
    • No shows will result in a cancelled reservation and full forfeiture of funds.

    The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Wild fires, Flooding) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the Resort will be closed.

    RV Sites
    • We strive to maintain the pristine condition of our sites. Site condition is documented prior to your arrival and after departure. The registered party is responsible to damage incurred to the property, including but not limited to environmental damage, if applicable.
    • It is the registered party’s responsibility to maintain their site, to keep it clean and uncluttered at all times. Guests must leave their site as they found it.
    • In case of emergency, Moose Creek RV Resort Management maintains the right to move vehicles or belongings without notice or liability.
    • We ask only one vehicle be parked per site. Additional parking is available.
    • Campfires are allowed in the designed fire pit only.
    • No tents, canopies, popups or temporary parking structures are permitted at your site.
    Visitor Policies & Fees
    • All visitors must register at the Main office upon arrival, pay a visitor’s fee before entering the campground, and obtain a parking pass. We have the right to limit visitors.
    • All visitors must sign a liability waiver.
    • Visitors must display a tag on their vehicle and wear a wristband.
    • Visitors and registered guests will not exceed more than 6 guests per campsite.
    • Our Visitor Fees vary depending on the date of your reservation and the age of your visitors.
    • Day visitors must depart by 10:00 pm or register as overnight guests. Overnight fees apply.
    • Checkout time for overnight visitors is 11:00 am the following day.
    • Overnight visitors are not permitted on any site that exceeds six people.
    • Visitors are not permitted to bring pets
    • Any violation of visitor policies may result in immediate eviction.
    • Visitors must park in designated visitor parking areas.
    Fishing & Pond
    • THERE IS NO LIFEGUARD ON DUTY IN THE POOL OR POND AREAS. USE AT YOUR OWN RISK.
    • Only use the pond and pool during posted hours of operation.
    • Children less than 14 years old must be accompanied by a parent or guardian (an adult who is responsible for the children and their behavior).
    • There is no substitute for adequate supervision.
    • IN AN EMERGENCY, NOTIFY THE FACILITY OPERATOR AND CONTACT HELP AS SOON AS POSSIBLE.
    • The pond is stocked with brook trout for your family to enjoy fishing. All fishing in the pond is catch and release only, with barbless hooks (available in the store).
    • On-site fishing- Daylight hours only. No permit is required.
    PET INFORMATION
    • Pets are welcome at Moose Creek RV Resort, with a maximum of 3 per site.
    • All pets must have proof of license of vaccinations.
    • Pets may not leave your campsite unless they are being walked by an adult.
    • Pets are to be leashed at all times and they are not to be left behind or unattended anywhere on our property.
    • We require that you pick up all pet waste. We offer pet waste stations including bags and disposals throughout the resort.
    • We offer a dog park to let your dog off its leash.
    • Pets are prohibited from: Playgrounds, bathhouse/laundry, pavilion, office, pool areas, and activity area.
    • While we realize your pet may love to swim, we ask that your pet remain leashed in the pond area(s).
    POOL & Pavilion
    • Never swim alone.
    • THERE IS NO LIFEGUARD ON DUTY IN THE POOL OR POND AREAS. USE AT YOUR OWN RISK.
    • Don’t drink alcohol and swim.
    • Only use the pool during posted hours of operation.
    • Children less than 14 years old must be accompanied by a parent or guardian at all times (an adult who is responsible for the children and their behavior).
    • Please follow all posted rules in the pool areas.
    • No glass containers are allowed on the pool patio areas.
    • There is no substitute for adequate supervision.
    • IN AN EMERGENCY, NOTIFY THE FACILITY OPERATOR AND CONTACT HELP AS SOON AS POSSIBLE.
    ATVS & MOTORIZED RECREATIONAL VEHICLES
    • USE OF THESE VEHICLES IS PROHIBITED IN THE RESORT. This includes ATV’S, MOPEDS,GAS/ELECTRIC SCOOTERS, HOVERBOARDS, PERSONALLY OWNED GOLF CARTS
    • MOTORCYCLES – Motorcycles are allowed on select sites in select areas. Inquire at the Main Office for more information.
    • Unmanned Aerial Vehicles (Drones) are prohibited.
    • Note: we offer a designated parking area for trailers and ATVs with trail access up the street from the resort. Inquire at the Main Office for more information.
    BIKES, SKATEBOARDS & ROLLERBLADES
    • Absolutely no bike riding after dark.
    • Anyone 16 years old or under must wear a bike helmet, it is Maine State Law!
    • FAILURE TO COMPLY WITH BIKE RULES WILL RESULT IN LOSS OF RIDING PRIVILEGES.